All Global Resources Announces Certification
All Global Resources, a leader in contact data methodologies for the multi-channel marketing industry, proudly announces its General Manager, Dan Rieke, has earned the prestigious Customer Engagement Compliance Professional (CECP) certification.
The CECP certification program, administered by the Professional Association for Customer Engagement (PACE), is the most comprehensive compliance training in the multi-channel marketing industry. It covers jurisdictional laws and regulations related to customer engagement through a variety of marketing channels including telesales, internet, email, fax, and mobile marketing.
Rieke is one of only 42 professionals across the country to have earned CECP certification, providing All Global Resources clients an extra measure of quality assurance.
Violations of the Telephone Consumer Protection Act (TCPA) can result in total fines of more than $50,000.00 for a single phone call, potentially turning one wayward campaign into penalties in the millions. Class action lawsuits and attention to the issue by Attorneys General is on the rise, adding to the industry’s cautionary approach.
“Adherence to customer contact laws is absolutely essential in the multi-channel marketing industry,” Rieke said. “Our clients trust us to provide them with risk-free data, and we’re proud of our track record in that regard. The CECP certification was accomplished with our clients interests in mind, and it frankly sets us apart from the competition in the data industry.”
CECP certification provides a comprehensive understanding of contact laws for both the U.S. and Canada, as well as best-practices risk avoidance and litigation defense in establishing an environment of statutory compliance for one’s company, affiliates, clients, and vendors.
“Dan has become an opinion leader in his field, and we’re extremely proud of his accomplishments,” said Matt Judkin, president of All Global Resources’ parent company, AGR Group. “His CECP certification illustrates our total commitment to providing our clients with valuable, effective data while taking every measure to minimize risk. Dan and his team are simply the best at what they do.”
AGR Group Joins Solar Association
AGR Group has joined the Solar Energy Industries Association (SEIA), one of the nation’s leading education and advocacy trade associations for the solar industry.
SEIA represents over 1,000 member companies that promote, manufacture, install and support the development of solar energy. The organization was launched in 1974 on the heels of the first incentive legislation, and is based in Washington, D.C.
AGR Group is fully supportive of renewable energy technologies, and is committed to supporting the effort through its inbound customer care and direct marketing teams.
“Solar and renewable energy products are obviously where our industry is headed,” AGR Group President Matt Judkin said. “Our energy-only approach to sales and customer service gives us a unique perspective on the needs and wants of the energy consumer. Renewables are the green wave, and we’re ready to support these new customer-outreach initiatives.”