Blog

Pennsylvania Considers Faster Electricty Supplier Switches

This winter was a tough one for many customers on variable-rate electricity plans, as unusually cold weather drove energy costs through the roof. The outcry from consumers, politicians and regulators…

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Energy Telesales Team Adds Two Execs

AGR Group is proud to announce two additions to its executive team. Laura Zepeda steps into the newly created role of Director of Corporate Affairs. She’ll serve as the primary…

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Pennsylvania Bill Would Limit Exposure for Variable Rate Customers

This winter’s Polar Vortex caused more than just shivers and thermometer cursing. The energy markets skyrocketed with the below-normal temperatures, causing sticker shock and financial hardship for thousands of customers…

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Illinois Report Indicates Big Electric Savings

Energy deregulation advocates are pointing to a new report in Illinois that shows $37 billion in savings for commercial and residential customers since the state adopted electric choice in 1998….

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Poll Shows Public Support For Expanded Choice in Michigan

Energy choice is a hot topic in Michigan these days, as politicians and policy wonks debate whether the state should remove its 10 percent cap and move toward full electric…

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New York Strengthens Energy Choice Program

The New York State Public Service Commission has issued several new requirements in an effort to improve the economic value that the State’s retail energy choice program brings residential and…

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Energy Telesales Team Recognizes Hourly Best

Energy telemarketing at AGR Group features a lot of friendly competition. Our three call centers annually compete in The Game, a yearlong battle for supremacy (and a fancy trophy), awarded…

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Cleaner Coal Technology Comes With a Cost

Coal-burning power generation is under increased scrutiny and economic pressure these days, as environmentalists push for tighter regulations and cheap natural gas erodes its market share. Carbon dioxide capture sequestration…

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Traditional Lightbulbs Fade Into History

You have to say it was a pretty good run. The traditional electric incandescent light bulb, essentially unchanged for 125 years, is now officially a thing of the past. At…

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Stats Drive Sucessful Energy Telesales Effort

Running a successful energy telemarketing call center requires a delicate balance of skillful communication and statistical awareness. While our monitors and sales coaches keep the conversations fluid and engaging, we…

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