Make it a Great Year with AGR Group’s Diverse Resources

Happy New Year and welcome to 2019! The first thing we all do after flipping the calendar is to think about where we are and where we want to go. We make resolutions and set goals, in our personal lives and our work.

Most larger organizations are already clear on their sales targets for the year, but the “how” in that achievement has to remain fluid. Markets can rise, making a product uncompetitive. Budgets get cut. Vendors lose their mojo.

Do you have your sales teams and channels lined up, and are you confident those are the partnerships that will take you where you need to get?

AGR Group is your key to continued growth of your customer base. We’ve been through it all since 2002, proving ourselves as a trusted customer acquisition parter for some of the largest energy suppliers in North America.

At AGR Group, we have a variety of custom solutions for organic customer growth. We have cutting edge residential campaigns strategies like our Opt-in program, which “reaches the unreachable” customers on the Do Not Call list and generates direct inbound sales.

Our veteran agents also offer the best in small commercial campaigns, as there’s nobody better in getting past the gatekeeper and talking strategically with the business decision maker.

And to complement our call centers in Las Vegas, and Largo, Fla., we now have a cost-effective, near-shore solution in Barranquilla, Colombia. We’ve got 225 seats and a newly-renovated, state-of-the-art space where we can hit your numbers and turn your campaign economics around.

Make this year your best ever by partnering with the best in the business.
Contact us to start a conversation.

Time is Running Out to Reach Your Sales Goals

Leaves are changing colors, the kids are back in school, and we’re all starting to say, “Where did 2018 go?”

Time is running out on your annual sales goals. Are you going to hit your targets? If you could use an extra push, our Opt-In program may be just the ticket.

Reaching residential customers through traditional outbound telemarketing has become more difficult in recent years. The Do Not Call list is growing, the penalties for compliance violation are increasing, and many people are simply giving up their landlines.

All of that makes reaching potential customers more of a challenge for marketers. Customer cancellations, or “churn,” has also become a problem for the “regular” leads, in that those residents are continually exposed to the next best offer.

What if there was a way to get around the DNC list and reach receptive prospects ready to sign up and stick with you long-term? AGR Group knows how.

Our Opt-in program generates a web-based lead whereby the consumer proactively chooses to be contacted regarding your product. With that consent you are able to dial a residence on the DNC list, or even a cell phone, which is forbidden without express consent.

Other companies may operate a similar version of this program, but our Opt-ins are fully complaint with the DNC and the Telephone Consumer Protection Act.

In order to continue your organic growth in the residential market, you need to adapt to the times. Our Opt-in program provides a creative way to speak with those once-unreachable customers. It’s a warm lead, easier to close, and since they’re less likely to be contacted by somebody else, it’s usually the start of a long-term customer relationship.

Call today to find out more on how Opt-ins work and how it can greatly benefit the growth of your business.

Customers Embrace Home Warranty Services

AGR Group has been talking to customers about their home energy needs since 2002, acquiring hundreds of thousands of customer for some of the biggest suppliers in North America.

In recent years, a key client or two asked if we might try to help grow the home services component of their business. It didn’t seem like such a stretch, since we were already engaging the customers in a similar conversation. Our representatives discovered that it was a natural fit, actually, and customers were often interested in a home warranty offering.

Many of us encounter home warranties when buying our first home. It’s often an add-on from the real estate agent that we don’t fully understand. When that warranty expires, as critical home systems are left unprotected, many customers have questions about the features and benefits of the warranty product.

When our representatives take the time to explain a home warranty product, often in the broader context of energy and home protection, customers are often willing to take advantage of the offer.

AGR Group is successfully acquiring new, stand-alone HVAC customers, selling add-on services and plans to current customers and renewals, and winning back old customers. We can also mix our Opt-in program to target specific homeowners who are proactively inquiring about HVAC. Plus, our PCI compliant call centers can execute financial transactions over the phone.

AGR Group continues to expand its capabilities and core services to better serve our clients needs. Call today to find out how our home services programs can boost your customer count.