Management Team

AGR Florida:

AGR Nevada:

AGR Florida

Jason Zitner

General Manager

Jason Zitner comes to AGR Group with more than 15 years as a corporate sales and customer service director, with experience in planning, coordinating, implementing, and evaluating the effectiveness of systems, infrastructure, and staffing required to accomplish company projects and objectives.

Jason credits his interpersonal skills in making open communication and personal accountability the trademarks of his leadership style.

Rodna Reich

Commercial Sales Manager

Rodna has more than 16 years of call center experience, and has been an anchor at AGR Florida since 2008. She’s held a variety of leadership roles, including Customer Service Supervisor, Sales Training Manager and Verification Supervisor. Rodna has made her greatest impact in her current role, however, running the commercial sales floor and coaching her team to record-setting sales performances. She was named AGR Florida MVP in 2014 for her outstanding effort.


AGR Nevada

Aracely Calderon

General Manager

Aracely is a veteran of AGR Group, having joined the California team as a verification agent in 2006. She quickly showed her ability to produce and manage teams of salespeople, and progressed through a series of roles with increasing responsibility. Aracely moved to the Nevada office in 2015 and gave the operation a boost of morale and sales production that ultimately led to her promotion to General Manager position.

Joe Reynolds

Commercial Sales Supervisor

Joe enters his eighth year at AGR Group having held nearly post beneath his current one. He began on the phones at AGR Florida in 2005 and quickly graduated to row manager, night shift manager and then Director of Sales. He moved west to boost the sales efforts at AGR Las Vegas, and is a key contributor to the success of the team’s newest call center.

Jose Rubio

Residential Sales Manager

Jose started on the phones for AGR in 2002, and has continued to rise through the ranks with increased levels of production and productivity. Nicknamed “the Sarge” for his strict adherence to quality control standards, Jose brings a long history of sales and motivational success to his current post.

Leilani Kauhane

Senior Director of Operations

Leilani joined AGR Group in December 2009 and spent two years directing the monitoring function in Santa Ana. As Quality Control Manager, she also holds responsibility for training, corrections and some HR functions.


Javier Ponce

Director of Account Management

Javier joined AGR Group in 2005 and quickly demonstrated his competence and knowledge of the energy Industry, including all aspects of telesales, direct mail and door-to-door marketing.

In his current role, he manages the day-to-day interaction between AGR Group and our clients, including scripting, marketing material, and order processing functions. He works closely with clients to address and rapidly resolve any issues, always with a high level of care and concern for what the client needs and wants.