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Jason Zitner comes to AGR Group with more than 15 years as a corporate sales and customer service director, with experience in planning, coordinating, implementing, and evaluating the effectiveness of systems, infrastructure, and staffing required to accomplish company projects and objectives.
Jason credits his interpersonal skills in making open communication and personal accountability the trademarks of his leadership style.
Director of Operations
In her eight years at AGR Florida, Shea has served as inbound receptionist, energy telesales representative, and quality assurance monitor. That depth of experience in the ‘AGR way’ is invaluable for the post of Director of Operations, as she oversees order processing and the quality assurance functions, ensuring smooth flows of data between the sales floor and client.
She’s a Michigan native, and worked as a Certified Nursing Assistant before joining AGR Group.
Director of Sales
Rodna has more than 16 years of call center experience, and has been an anchor at AGR Florida since 2008. She’s held a variety of leadership roles, including Customer Service Supervisor, Sales Training Manager and Verification Supervisor. Rodna has made her greatest impact in her current role, however, running the commercial sales floor and coaching her team to record-setting sales performances. She was named AGR Florida MVP in 2014 for her outstanding effort.
Director of Sales and Administration
Bob has been working with AGR Group since 2003, when he moved to Florida from his native Massachusetts. He began his professional career as a special education teacher, but has now spent more than a decade in the energy business.
Bob drives sales production with his vast knowledge of the energy industry, as well as his motivating personality. He is a key factor in the success of AGR Group, and is passionate about renewable energy technologies.
Mike is a longtime corporate executive, having spent more than 20 years managing and consulting franchises across the world. He’s excels an organizational troubleshooter, and has traveled the globe carrying out corporate inspections and handling licensing and operational situations.
Mike also has significant telesales experience, having spent five years working in a call center as a top sales representative and manager, generating over $5 million in sales for the company.
Director of Sales
Joe enters his eighth year at AGR Group having held nearly post beneath his current one. He began on the phones at AGR Florida in 2005 and quickly graduated to row manager, night shift manager and then Director of Sales. He moved west to boost the sales efforts at AGR Las Vegas, and is a key contributor to the success of the team’s newest call center.
Director of Administration and Sales
Jose started on the phones for AGR in 2002, and has continued to rise through the ranks with increased levels of production and productivity. Nicknamed “the Sarge” for his strict adherence to quality control standards, Jose brings a long history of sales and motivational success to his current post.
Director of Personnel and Sales
Aracely oversees the entire sales team, including Directors, Managers, and Sales. She has been with AGR since 2006 when she started as a verification agent, and quickly showed her ability to produce and manage. She’s nicknamed “Enforcer,” due to her continued goal of not only meeting but exceeding sales targets.
Quality Control Manager
Leilani joined AGR Group in December 2009 and spent two years directing the monitoring function in Santa Ana. As Quality Control Manager, she also holds responsibility for training, corrections and some HR functions.
Director of Account Management
Javier joined AGR Group in 2005 and quickly demonstrated his competence and knowledge of the energy Industry, including all aspects of telesales, direct mail and door-to-door marketing.
In his current role, he manages the day-to-day interaction between AGR Group and our clients, including scripting, marketing material, and order processing functions. He works closely with clients to address and rapidly resolve any issues, always with a high level of care and concern for what the client needs and wants.